1. Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on all products. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.
2. Eligible Returns
Products must be returned in their original packaging with at least 50% of the product remaining. Opened products are eligible for return — we want you to try our products with confidence.
3. Return Process
Contact our customer service team at [email protected] with your order number and reason for return. We will provide a prepaid return shipping label within 24 hours.
4. Refund Timeline
Refunds are processed within 5-7 business days of receiving your returned product. The refund will be issued to the original payment method used for the purchase.
5. Exchanges
We are happy to exchange products for a different item of equal or lesser value. For exchanges of higher-value products, the price difference will be charged to your payment method.
6. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately with photos. We will send a replacement at no additional cost with expedited shipping.